Sears Master Protection Agreement Chat
Replacement coverage designed to cover the products that take the most wear and tear, Sears Purchase Protect Coverage offers you complete price protection with a variety of options. Whether your product needs an annual service or maintenance check, our Sears Blue Crew experts ensure your product runs smoothly with the industry`s most comprehensive protection agreement. Our protection agreements, which are the best thing to do in the industry, go beyond the manufacturer`s warranty to ensure that your product continues to function optimally. NOW ABOUT OUR ADVANTIUM GE OVEN. It`s not just a cheap little microwave. This is a convection oven, microwave, broilers, fast cook, etc. built on the area and offers the light and ventilation fan for the series. We have high-end wood, well maintained for cabinets that are definitely affected by the lack of steam ventilation and we need light to see, cook! I understand that sears/Assail does not want to replace the Advantium, because it is a $1500 replacement by taxes and installation, but we paid our monthly amount for more than 12 years to have this protection, this reflection (we thought). If your device has a warranty or protection agreement, please call-1-800-469-4663 Have an online chat with a customer service employee and it told me that the repair company has noted our dishwasher as “repaired and working well” if it is actually inoperable – the door does not close, it is not attached to the closet and the water turned off. I was waiting for two hours and I called benefits about a replacement and when a cs rep finally answered, I told him my story. She called the repair company and made me listen to her question. He omitted information and lied about what was going on, and I asked him about it – much to his surprise.
During this conversation we were separated and the benefits representative didn`t even bother to call me back, even though she had my number and knew how long I was waiting online. Please, we don`t want a new device. We like the ones we have, but we need them to work and if we don`t, we will replace them in accordance with our agreement. Tired of subterfuge!!! P.S. We have documentation pages of all calls, names, dates, times, dates. We have had our protection plan with Sears for years.